Known BUGs and Work-arounds

Annotating across elements
Citations Manager
Copying text with citation
Creating Quester Summary
Deleting annotations
Hiding/viewing Quester pane
Hiding/viewing ReaderLens pane
Highlights displayed in Quester
Installing the ByteSize Reader on a partitioned hard drive
Quester's "Max entry height" setting
Scaling graphic elements in ReaderLens

Annotating across elements
CAUTION: A known bug in the ByteSize Reader can cause a crash when Highlights and Notes are created that include more than one element. What is an element? An element is a single paragraph, a single heading or a single item in a list and is defined by a single green box in PageView. When a Highlight or Note includes text in more than one green box, the ByteSize Reader may crash.

WORK-AROUND: When you want to Highlight multiple consecutive elements, Highlight each element separately. Attach Notes to single elements.

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Citations Manager
CAUTION: Upon first use of the "Copy-and-paste" function in a ByteSized document, the Citations Manager adds extra text to the citation.

WORK-AROUND: Open "Citations" under EDIT on the menu bar. Set up the fields as you want them. Use Preview to verify your changes, then click SAVE. After saving your new information, the Citations Manager will paste the citation as you have it set up.

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Copying text with citation
CAUTION: Sometimes the “Copy text with citation” function places extra spaces in citations that do not belong.

WORK-AROUND: Check all citations and manually back out unnecessary spaces. To eliminate future citation errors in the document you have open in the ByteSize Reader, open “Citations” under EDIT and click SAVE.

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Creating Quester Summary
CAUTION: When no annotations are visible in Quester (meaning the structure tree is not expanded), then no annotations will be included in the summary.

WORK-AROUND: Before building a Quester Summary, expand the structure tree in Quester until your annotations are visible.

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Deleting annotations
CAUTION: Deleting the last annotation in a section retains unwanted graphic elements in Quester, namely a minus sign and a vertical line.

WORK-AROUND: This bug is not harmful to the stability of the ByteSize Reader. You can ignore the bug or click "Refresh Quester" under VIEW on the ByteSize Reader menu bar.

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Hiding/viewing Quester pane
CAUTION: Sometimes Quester is hard to return to view after it has been hidden.

WORK-AROUND: On the ByteSize Reader toolbar, click the Quester icon twice to bring the hidden Quester pane back into view.

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Hiding/viewing ReaderLens pane
CAUTION: Sometimes ReaderLens is hard to return to view after it has been hidden.

WORK-AROUND: On the ByteSize Reader toolbar, click the ReaderLens icon twice to bring the hidden ReaderLens pane back into view. Or, click and drag the edge of the ReaderLens to the left to reveal the pane.

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Highlights displayed in Quester
CAUTION: When a single Highlight includes multiple elements (headings, paragraphs, items in a list), the elements will run together when they are displayed in Quester.

WORK-AROUND: Avoid creating highlights that include multiple elements. Instead, create a separate Highlight for each element.

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Installing the ByteSize Reader on a partitioned hard drive
CAUTION: When installing the ByteSize Reader, the installation process defaults to the C: drive on your computer. The C: drive is where MS-Windows files are installed on most PCs. If you have a partitioned hard drive, the ByteSize Reader needs to be installed on the same drive where MS-Windows is installed; usually the C: drive.

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Quester’s “Max entry height” setting
CAUTION: Setting Quester’s “Max entry height” above 16 creates a display error when expanding and closing elements in the Quester structure tree.

WORK-AROUND: Set Quester’s “Max entry height” (under EDIT then Preferences) to a number no higher than 15.

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Scaling graphic elements in ReaderLens
CAUTION: Adjusting the "Scale graphic elements" setting while two or more documents are open will create an error that requires a force quit.

WORK-AROUND: Close extra documents so that either one or no documents are open before adjusting the “Scale graphic elements” setting through Preferences.

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